How can I manage a pre-paid account without a conventional phone?
I have purchased a prepaid SIM card to use in my residential security system as an emergency backup. My security system does not have a key pad or a display, it is a self-contained system that automatically dials out when an emergency or security violation occurs.
I would like to establish an on-line account so I can monitor the usage of the account, refill the account balance and other management tasks.
I was told that I should use the last four digits of my account number as my PIN when I first log-on to set-up an account. When I did that, the web site said it was sending me an SMS text with my new PIN. My security system is unable to receive or display text messages so I have no idea what my PIN has been changed to nor how to change it to something I can use.
Please tell me how I can create an on-line account to manage my pre-paid account without a conventional phone.
Re: How can I manage a pre-paid account without a conventional phone?
Thanks for the post dickflanagan. This is a unique question indeed. I'm not sure how this is done, or if it can be done. But we'd be happy to find out for you. Please send a private message to ATTCustomerCare with your full name, account number, contact information and the best time you can be reached. One of our managers will contact you within 24-48 business hours.
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