HTC windows phone 8x error

HTC windows phone 8x error

Hello,

My HTC Windows Phone 8X is stuck on gear icon after the update.

I tried to do hard reset, but nothing helped. As I understand the solution is to flash the rom, but mine phone is on ATT, and there are no roms to download from ATT.

 

Problems is that Im not in the USA and cant visit ATT support center.

Is here any solution to fix my phone? Is it a posibility that Att can provide me their own rom, because in this situation I dont have any solutions how to fix my phone.

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ACE - Professor

Re: HTC windows phone 8x error

Try to do a factory reset.

 

http://blogs.msdn.com/b/rohitsingh/archive/2013/01/29/how-to-fix-the-windows-phone-8-reboot-problem-...

 

There are no AT&T rom files available for flashing the 8x

 

If the flash fails, you'll need to try and get it replaced by AT&T or HTC, which is going to be challenging if you're not in the US - still, you could try contacting HTC.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6

Re: HTC windows phone 8x error

Thanks for the link, I'll try it again. The problem is that I cant charge my phone, because it is  chargin at the begining and after that he is going to gears mode and the light of the charging turns off.

So as I understand it stops charging at all.

Message 3 of 6

Re: HTC windows phone 8x error

Do you know att fixing center email, because I cant find any contacts on this site

Message 4 of 6
ACE - Professor

Re: HTC windows phone 8x error


edvinas.sleve wrote:

Do you know att fixing center email, because I cant find any contacts on this site


Call customer service. http://www.att.com/esupport/article.jsp?sid=59510&cv=820#fbid=1qzn4CqP5_s

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 6

Windows 8x software

Can somebody help me to get http://www.att.com/esupport/article.jsp?sid=KB421586&cv=820#fbid=hUFZnJU_6RP this software?

My phone is not working and the only solution to revive him is install this software.

 

Can somebody from Att can contact with me about this problem

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