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Posted Dec 17, 2013
10:23:23 AM
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HTC Windows 8x, restarts, developer mode, no sim card

My wife and I have been customers for a few months now after switching over from Sprint. My wife opted for the Windows 8x, soon after we got it she noticed little glitches. The phone would randomly be powered down, even if it was just sitting on the counter, with a full charge. This became more and more frequent, sometimes 2+ times a day. Then we noticed a little gear symbol on it sometimes, which through some research i found was developer mode, again no one was even near the phone. Then the "no sim card" message started appearing, sometimes after dropping a call. I contacted ATT and after the typical hard resets and all other possibilities were exhausted we opted to send it back via the warranty. Recieved the new one, and after only a week, lo and behold...same issues starting up again. Apparently after much research this is a issue with many, if not all 8X's across all companies. Contacted tech support yet again, was told they can send me another of the same device to replace this one. This is ridiculous! After only a few months with ATT I am an extremely dissatisfied customer.

My wife and I have been customers for a few months now after switching over from Sprint. My wife opted for the Windows 8x, soon after we got it she noticed little glitches. The phone would randomly be powered down, even if it was just sitting on the counter, with a full charge. This became more and more frequent, sometimes 2+ times a day. Then we noticed a little gear symbol on it sometimes, which through some research i found was developer mode, again no one was even near the phone. Then the "no sim card" message started appearing, sometimes after dropping a call. I contacted ATT and after the typical hard resets and all other possibilities were exhausted we opted to send it back via the warranty. Recieved the new one, and after only a week, lo and behold...same issues starting up again. Apparently after much research this is a issue with many, if not all 8X's across all companies. Contacted tech support yet again, was told they can send me another of the same device to replace this one. This is ridiculous! After only a few months with ATT I am an extremely dissatisfied customer.

HTC Windows 8x, restarts, developer mode, no sim card

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Dec 23, 2013 2:01:56 PM
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Hello, chimera80!

 

Thanks for posting. I'm sorry to hear that you're having issues with the HTC 8X. If you don't mind, please send us a private message by clicking here so we can investigate further.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana


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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, chimera80!

 

Thanks for posting. I'm sorry to hear that you're having issues with the HTC 8X. If you don't mind, please send us a private message by clicking here so we can investigate further.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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