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Posted Oct 31, 2013
7:41:59 PM
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Great service
@ATTCustomerCare I just wanted to say how grateful I am to a very special customer service rep by the name of Raven. All I know she lives at the Florida Panhandle and she restored my faith in great customer service. I had an issue with my line coming from Metro Pcs, my son could make calls to anyone but me. Raven took great care of me and did not stopped until she found a solution to my problem. Kudos to ATT for having her as part of your team. I hope this message can get to not only Raven but her superiors to acknowledge what I wonderful experience I had with her.
@ATTCustomerCare I just wanted to say how grateful I am to a very special customer service rep by the name of Raven. All I know she lives at the Florida Panhandle and she restored my faith in great customer service. I had an issue with my line coming from Metro Pcs, my son could make calls to anyone but me. Raven took great care of me and did not stopped until she found a solution to my problem. Kudos to ATT for having her as part of your team. I hope this message can get to not only Raven but her superiors to acknowledge what I wonderful experience I had with her.

Great service

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Nov 1, 2013 10:09:57 AM
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Community Manager

Hello Alejandro! welcome to the forum!

 

Thank you so much for your great feedback, we will make sure it reaches Raven's supervisor.

 

Thanks again,

Dmitriy


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Hello Alejandro! welcome to the forum!

 

Thank you so much for your great feedback, we will make sure it reaches Raven's supervisor.

 

Thanks again,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

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*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Nov 3, 2013 8:28:06 AM
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ACE - Master
Awesome! Thanks for sharing. Smiley Happy

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Awesome! Thanks for sharing. Smiley Happy

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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