12-26-2013 12:33 PM
Is there an email/web-message version of GoPhone support?
I'm having a problem that may require me to send you the IMEI of a problematic phone, and it seems to me that email or some kind of private message is the best way of doing this -- better than reading it over the phone on a phone call, or posting it here in a public message.
12-27-2013 12:58 PM
12-27-2013 9:02 PM
dmapr is correct that is no Live Chat for GoPhone support. If you are having IMEI issues, I highly recommend visiting a Company Retail Store for support. They will be able to update your account properly and troubleshoot most issues much quicker than over the phone. I personally see that in many cases you will need to visit a retail store for verification purposes when it involves either an IMEI or SIM Card for prepaid customers -- this is done to provide an extra layer of security for your account.
12-29-2013 12:33 PM
Remember that Wild Banchi... 1993-2010
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