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Family plan/ account access

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Family plan/ account access

My husband & I have the family plan. He chose not to receive paper bills, and he always pays our account online. I do not have the user ID & password. I'm reading that he could grant me access for a secondary account ID, but his permission is needed first.

Is there anyway for me to obtain a copy of of our bill, specifically showing dates/times/& phone number texted- without asking him? Can I get a printed copy in store? Does the paper copy show these things, or only via online account?
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Re: Family plan/ account access


Sugarplum7911 wrote:
My husband & I have the family plan. He chose not to receive paper bills, and he always pays our account online. I do not have the user ID & password. I'm reading that he could grant me access for a secondary account ID, but his permission is needed first.

Is there anyway for me to obtain a copy of of our bill, specifically showing dates/times/& phone number texted- without asking him? Can I get a printed copy in store? Does the paper copy show these things, or only via online account?

do not think you can, I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST within 2 to 3 business days.

 

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