Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Posted Dec 7, 2013
6:29:40 AM
View profile
Family plan/ account access
My husband & I have the family plan. He chose not to receive paper bills, and he always pays our account online. I do not have the user ID & password. I'm reading that he could grant me access for a secondary account ID, but his permission is needed first.

Is there anyway for me to obtain a copy of of our bill, specifically showing dates/times/& phone number texted- without asking him? Can I get a printed copy in store? Does the paper copy show these things, or only via online account?
My husband & I have the family plan. He chose not to receive paper bills, and he always pays our account online. I do not have the user ID & password. I'm reading that he could grant me access for a secondary account ID, but his permission is needed first.

Is there anyway for me to obtain a copy of of our bill, specifically showing dates/times/& phone number texted- without asking him? Can I get a printed copy in store? Does the paper copy show these things, or only via online account?

Family plan/ account access

1,067 views
1 reply
(0) Me too
(0) Me too
Reply
View all replies
(1)
Highlighted
0
(0)
  • Rate this reply
View profile
Dec 7, 2013 1:04:33 PM
0
(0)
Expert

Sugarplum7911 wrote:
My husband & I have the family plan. He chose not to receive paper bills, and he always pays our account online. I do not have the user ID & password. I'm reading that he could grant me access for a secondary account ID, but his permission is needed first.

Is there anyway for me to obtain a copy of of our bill, specifically showing dates/times/& phone number texted- without asking him? Can I get a printed copy in store? Does the paper copy show these things, or only via online account?

do not think you can, I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST within 2 to 3 business days.

 


Sugarplum7911 wrote:
My husband & I have the family plan. He chose not to receive paper bills, and he always pays our account online. I do not have the user ID & password. I'm reading that he could grant me access for a secondary account ID, but his permission is needed first.

Is there anyway for me to obtain a copy of of our bill, specifically showing dates/times/& phone number texted- without asking him? Can I get a printed copy in store? Does the paper copy show these things, or only via online account?

do not think you can, I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST within 2 to 3 business days.

 

Re: Family plan/ account access

2 of 2 (1,037 Views)
Advanced
You must be signed in to add attachments
Share this post
Share this post