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Posted Nov 7, 2013
3:59:38 PM
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Family Plan Customer Service
AT&T is so horrible. Just made multiple zip codes for family plans an option. Was supposed to happen a month ago. Now customer care is being terrible about the transfer. Anyone else having issues?
AT&T is so horrible. Just made multiple zip codes for family plans an option. Was supposed to happen a month ago. Now customer care is being terrible about the transfer. Anyone else having issues?

Family Plan Customer Service

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Nov 8, 2013 5:47:54 AM
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Community Manager

Hello, sslyk75!

 

Thanks for your post. I'm sorry to hear that you're having difficulty transferring numbers. If you don't mind, please send us a private message by clicking here so we can get this sorted out for you.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. 

 

In the meantime, feel free to message me with any additional questions or concerns!

 

-Mariana


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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Hello, sslyk75!

 

Thanks for your post. I'm sorry to hear that you're having difficulty transferring numbers. If you don't mind, please send us a private message by clicking here so we can get this sorted out for you.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. 

 

In the meantime, feel free to message me with any additional questions or concerns!

 

-Mariana


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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