Family Plan Customer Service


Family Plan Customer Service

AT&T is so horrible. Just made multiple zip codes for family plans an option. Was supposed to happen a month ago. Now customer care is being terrible about the transfer. Anyone else having issues?
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Community Manager

Re: Family Plan Customer Service

Hello, sslyk75!


Thanks for your post. I'm sorry to hear that you're having difficulty transferring numbers. If you don't mind, please send us a private message by clicking here so we can get this sorted out for you.


In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen. 


In the meantime, feel free to message me with any additional questions or concerns!



Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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