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Posted Aug 24, 2013
12:29:23 AM
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Facebook live tile not updating?!
Anyone know how to fix this?
Mobile device: Lumia 920
What's been tried:
[x] Deleting/ reactivating FB account on device.
[x] Deleting/ reinstalling FB app
[x] Soft reset
[x] Hard reset
[x] Unpin/ re-pin app on start screen
[x] Turned off/on tile and toast notifications
Anyone know how to fix this?
Mobile device: Lumia 920
What's been tried:
[x] Deleting/ reactivating FB account on device.
[x] Deleting/ reinstalling FB app
[x] Soft reset
[x] Hard reset
[x] Unpin/ re-pin app on start screen
[x] Turned off/on tile and toast notifications
Phones Owned (1999-Now): Nokia 5110, 3390, 3520, 6230, 6682, N72, 5800XM, Lumia 800, Lumia 900, Lumia 920 (Currently owned)

Facebook live tile not updating?!

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Aug 24, 2013 11:27:15 AM
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ACE - Professor

FB live tile has been pretty hit and miss for me too, even though other live tiles update - and given your extensive list of troubleshooting which includes everything I would have suggested, I think you're just seeing an app bug.

 

I guess the only other thing you didn't say is if Facebook is allowed to run in the background.

 

Settings Swipe left to Applications, Bckground tasks (should show as "may run in background, cannot change" or some such...

 

In the Facebook app itself, on the left side menu, under settngs, Notifications, do you have your notifictions set as desired?

FB live tile has been pretty hit and miss for me too, even though other live tiles update - and given your extensive list of troubleshooting which includes everything I would have suggested, I think you're just seeing an app bug.

 

I guess the only other thing you didn't say is if Facebook is allowed to run in the background.

 

Settings Swipe left to Applications, Bckground tasks (should show as "may run in background, cannot change" or some such...

 

In the Facebook app itself, on the left side menu, under settngs, Notifications, do you have your notifictions set as desired?

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Aug 24, 2013 12:16:09 PM
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Scholar

Yup notification set (mentioned above)

Yup notification set (mentioned above)

Phones Owned (1999-Now): Nokia 5110, 3390, 3520, 6230, 6682, N72, 5800XM, Lumia 800, Lumia 900, Lumia 920 (Currently owned)

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Aug 26, 2013 9:09:43 PM
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Mentor

You can try the suggestions at this site also:

 

http://www.rbrussell.com/2013/02/13/tech-tip-windows-phone-how-to-fix-stuck-live-tiles-that-wont-upd...

 

I've recently had a bunch of stuck live tiles, and had good luck with the "reset IE cache option".

You can try the suggestions at this site also:

 

http://www.rbrussell.com/2013/02/13/tech-tip-windows-phone-how-to-fix-stuck-live-tiles-that-wont-update/

 

I've recently had a bunch of stuck live tiles, and had good luck with the "reset IE cache option".

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Aug 27, 2013 5:03:15 AM
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Still not working with that procedure. It's working fine on my 900, but the 920 is giving me issues. I had a YouTube link posted on my FB page and it would show up constantly, even when I deleted it. After I reinstalled the app, it would update the picture on the tiles, but not the toast and tile notification.
Still not working with that procedure. It's working fine on my 900, but the 920 is giving me issues. I had a YouTube link posted on my FB page and it would show up constantly, even when I deleted it. After I reinstalled the app, it would update the picture on the tiles, but not the toast and tile notification.
Phones Owned (1999-Now): Nokia 5110, 3390, 3520, 6230, 6682, N72, 5800XM, Lumia 800, Lumia 900, Lumia 920 (Currently owned)

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Aug 29, 2013 4:36:47 AM
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Scholar

I have the same issue.  It seemed to "break" after the last FB update.  I don't get notified for anything anymore and my tile says info from like 2 posts ago....that is if it shows anything.

I have the same issue.  It seemed to "break" after the last FB update.  I don't get notified for anything anymore and my tile says info from like 2 posts ago....that is if it shows anything.

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Aug 29, 2013 5:34:29 AM
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Scholar

 

Hopefully the long awaited amber update fixes this...

 

 

Hopefully the long awaited amber update fixes this...

 

Phones Owned (1999-Now): Nokia 5110, 3390, 3520, 6230, 6682, N72, 5800XM, Lumia 800, Lumia 900, Lumia 920 (Currently owned)

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Aug 30, 2013 5:22:31 AM
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ACE - Professor

EJ86 wrote:

 

Hopefully the long awaited amber update fixes this...

 


Seems more likely this is a problem in the FB app itself, as other live tiles work.


EJ86 wrote:

 

Hopefully the long awaited amber update fixes this...

 


Seems more likely this is a problem in the FB app itself, as other live tiles work.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Aug 30, 2013 5:27:31 AM
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Scholar

My co-worker has a Lumia 822 and she's been having the same issue, no notifications or tile updates. She barely installed the app and noticed it right away.

My co-worker has a Lumia 822 and she's been having the same issue, no notifications or tile updates. She barely installed the app and noticed it right away.

Phones Owned (1999-Now): Nokia 5110, 3390, 3520, 6230, 6682, N72, 5800XM, Lumia 800, Lumia 900, Lumia 920 (Currently owned)

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Aug 31, 2013 6:34:00 AM
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The app seems is updating properly now. I got a toast notification on a FB post last night. Tiles are updating on the start screen and my lock screen has the proper Facebook notification icons, down below. I don't know it there was a major update on it, but its looking good so far.
The app seems is updating properly now. I got a toast notification on a FB post last night. Tiles are updating on the start screen and my lock screen has the proper Facebook notification icons, down below. I don't know it there was a major update on it, but its looking good so far.
Phones Owned (1999-Now): Nokia 5110, 3390, 3520, 6230, 6682, N72, 5800XM, Lumia 800, Lumia 900, Lumia 920 (Currently owned)

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Aug 31, 2013 11:20:31 AM
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ACE - Professor

EJ86 wrote:
The app seems is updating properly now. I got a toast notification on a FB post last night. Tiles are updating on the start screen and my lock screen has the proper Facebook notification icons, down below. I don't know it there was a major update on it, but its looking good so far.

http://www.wpcentral.com/official-facebook-app-wp8-bumped-v503-today

 

Updated thursday. Forgot I was running the beta, which is a bit ahead of the "release" version.


EJ86 wrote:
The app seems is updating properly now. I got a toast notification on a FB post last night. Tiles are updating on the start screen and my lock screen has the proper Facebook notification icons, down below. I don't know it there was a major update on it, but its looking good so far.

http://www.wpcentral.com/official-facebook-app-wp8-bumped-v503-today

 

Updated thursday. Forgot I was running the beta, which is a bit ahead of the "release" version.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Oct 13, 2013 5:22:12 PM
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Isn't amber friendly...
Isn't amber friendly...
Phones Owned (1999-Now): Nokia 5110, 3390, 3520, 6230, 6682, N72, 5800XM, Lumia 800, Lumia 900, Lumia 920 (Currently owned)

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