FaceTime Over Cellular Data with Mobile Share Only!

ACE - Professor

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy

Why do people on grandfathered plans get upset when NEW functionality requires NEW plans?

 

"Grandfathered" pretty much means you'll not get access to new capabilities.

 

Like Tethering

Or FT over Cellular

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 63 of 212 (4,459 Views)

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy

johninsj, what about the new customers that sign up for the data plans that they are still offering like the 5GB data plan for $50 a month? AT&T has said they are keeping the old minute calling plans so new customers will still be able to sign up for 700 minute calling plans with 5GB data plans. While those plans are still offered now, and will still be offered in the future, they will not have access to Facetime over cellular. I can agree with you in not offering the feature on grandfathered plans, but why not offer the feature on current data plans?
Message 64 of 212 (4,422 Views)
Expert

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy


renewedpurpose wrote:
johninsj, what about the new customers that sign up for the data plans that they are still offering like the 5GB data plan for $50 a month? AT&T has said they are keeping the old minute calling plans so new customers will still be able to sign up for 700 minute calling plans with 5GB data plans. While those plans are still offered now, and will still be offered in the future, they will not have access to Facetime over cellular. I can agree with you in not offering the feature on grandfathered plans, but why not offer the feature on current data plans?

then those new customers have to make a decision, which is more important to them, actually a couple of decisions, first is the iphone really worth it to them and second is face time that important to them and being able to quikcly exceed the data cap by having a facetime conversation with another friend that happens to own a product that works comes with facetime.

It all comes down to personal decisions and priorities.

Message 65 of 212 (4,395 Views)
Master

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy


johninsj wrote:

Why do people on grandfathered plans get upset when NEW functionality requires NEW plans?

 

"Grandfathered" pretty much means you'll not get access to new capabilities.

 

Like Tethering

Or FT over Cellular

 

 


I read a great commentary about this from one of the Apple blogs and how Apple should intervene here and how illogical this decision is.  While I am not surprised by it, Facetime of wireless is no different than Skype which is allowed today and it is not limited to just Apple based products.  In essences, there is really nothing new here yet it is a vailed excuse to push users to a new plan that costs more.  The article indicated that a 1 minute video would use approximately 3mb of data and to use 3GB of data would take a lot of usage to max it out hence capacity is not really an argument given the throttling of the unlimited plans at 3GB for the grandfathered plans.  

 

I do hope they rethink this but Facetime over wireless is not a big deal to me as I rarely use it via wifi.

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Message 66 of 212 (4,327 Views)
Teacher

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy

Agree.  I have the "Unlimited Data Plan" but rarely go over 1.2GB.  So, if AT&T starts throttling "unlimited" users at 3GB, then why do they have to control how I use my data?  The only answer to it is they want to bully customers to drop their "unlimited" plan.  Otherwise, they'd just throttle if I went over 3GB.

Message 67 of 212 (4,320 Views)
Contributor

Bye Bye AT&T

I have an unlimited data plan and AT&T will only allow me to use FaceTime if I switch to one of their shared data plans???

 

Bye bye AT&T.

Hello Sprint.

Message 68 of 212 (4,273 Views)
Professor

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy


renewedpurpose wrote:
johninsj, what about the new customers that sign up for the data plans that they are still offering like the 5GB data plan for $50 a month? AT&T has said they are keeping the old minute calling plans so new customers will still be able to sign up for 700 minute calling plans with 5GB data plans. While those plans are still offered now, and will still be offered in the future, they will not have access to Facetime over cellular. I can agree with you in not offering the feature on grandfathered plans, but why not offer the feature on current data plans?

I agree that it should be offered with the regular tiered data plans, as well.  AT&T seems to forget that single, one-device owners aren't attracted to the Mobile Share plans, but would still like to use FaceTime over cellular.  It's like these companies are telling single people to take a hike; we don't want to provide services for your needs.

Message 69 of 212 (4,240 Views)
Scholar

Re: FaceTime Over Cellular Data with Mobile Share Only!

[ Edited ]

21stNow wrote:

I think that it is another "enticement" to get unlimited data users to switch to Mobile Share or otherwise give up their unlimited data plans.


Note that tiered data plan users who choose not to switch to a Mobile Share plan wouldn't be able or allowed to use Facetime over cellular as well, so this restriction isn't going to affect just unlimited data plan users.

 


wingrider01 wrote:

fredflyer wrote:

I think it's total crap.  It is completely another attempt to frustrate those of us that still have Unlimited Data plans to switch.  I barely exceed 1GB/mo having my Unlimited Domestic & International Data.  I simply do not use that much.  So, to add this restriction is manipulation.

 

[Edited to comply with Guidelines]


get used to it, the unlimited plan is grandfathered, there will be absolutely no additional functionality added to it. Was actually suprised they did ot sunset it like verizon is doing when they offered shared data plans here.

 

Never had a need for Facetime anyway - it is way to limited, use Cisco Jabber and it is light years ahead of facetime


 Another alternative--whether you're a fan of it or not--is Skype.

 

In any case--whether people agree with it or not, bottom line is that AT&T is doing this (Facetime over cellular only for Mobile Share users) simply to generate more profit by "enticing" folks to switch over to a Mobile Share plan; yes I know I'm speaking the obvious, but I mention it just in case some AT&T shill claims that AT&T is doing this primarily to control bandwidth issues.  Nothing could be further from the truth--if that were the case, then why the change from original 2 GB tiered data plan to 3 GB one?  If bandwidth and/or excessive data consumption was the main concern, then it makes no sense to get rid of a 2 GB tiered plan and replace it with a higher-bucket one...no?

 

LOL at folks who continue to say that there's really no reason to jailbreak an iPhone--as long as wireless carriers continue to pull stuff like this, there will always be a need for stuff like jailbreaking to get around such limitations/restrictions.  I'm not saying that I agree with it one way or the other, but just calling it like it is.

 

Slight tangent:  I dunno what's lamer--Apple for making the Find My iPhone feature no longer work on any iPhone not running at least iOS5 (really stupid if you ask me, as they previously had no problem allowing it to work on any iPhone--other than perhaps the 1st-gen iPhone--running at least iOS 4.2.x), or (for the moment) AT&T and Verizon for limiting the options in order for customers to use Facetime over cellular?

 

Message 70 of 212 (4,239 Views)

Re: FaceTime Over Cellular Data with Mobile Share Only!

[ Edited ]

A person who used to previously post quite a bit always harrangued AT&T for their greed and stupidity, this is just more of the same.

 

Initially they created the 'Unlimited' plan, officially with no tethering, no Facetime (didn't exist then).

Then made it required for anyone wanting to use a smart phone on their network.

 

Customers didn't feel they should be required to pay for a data plan that had no intention of using, and wanted the data plan dropped and turned off on their phones.

 

AT&T said no making the extremely lame excuse that SOMEHOW these smart phones would not ever function properly without cellular data...

 

AT&T then created a tiered data plan with what most agreed was a particularly rediculously small lower tier (200k, really?!?!), as an option to the 30 dollar 'unlimmited' plan.  Tethering officially enable for tiered dataplan holders (at an additional charge), and Facetime came about as a feature (WIFI only) under the tiered plans.  Also, AT&T now introduces extreme billing confusion as people who, when checking their previous data usage reported in billing, bought data plans based on that information, SUDDENLY see their data usage spiking to unreasonably high levels and being charged extra for additional data blocks.  AT&T nor Apple really provide much assistance, other than, "Turn off all your data stuff and see what happens."  Note, independant studies around this time indicate that AT&T billing is ALWAYS off by at least 20% and it's always off in AT&T's benefit, not yours.  [Per Guidelines:  Keep it Relevant and Appropriate].

 

Then AT&T said they were going to stop allowing new customers onto the 'Unlimited' plan and all customers would have to choose a tier.

 

Then, AT&T (laughably enough) attempts to demonize their 'unlimited' plan users by generalizing that they use too much data, ignoring the fact that a significant portion of their customer base actually requested a NO DATA/WIFI only option (kind of like what I had when I had an Tilt on the AT&T plan), which allowing a NO DATA option would absolutely have reduced the amount of cellular data used on their network as a significant portion of low use customers would have turned off data to save a few bucks...

 

Then AT&T readjusts their tiered plans (adding tethering to their highest tier) and starts throttling 'unlimited' users on what even they admitted were effectively 'random' thresholds...  Note, no additional features were made manifest to compensate for these newly enforced limitations and AT&T kept referring to their dataplan as the "Wish it Never Was" plan, and demonizing the 'unlimited' users as the cause of their network ills.

 

Now AT&T gives us these 'shared data' plans which pretty much seem to garuntee you'll pay more than the tiered data plans, with the supposed added bonus of Facetime over cellular, only available with the 'shared data' plan.

 

Maybe the above time line isn't 100% accurate, but the over all gist is pretty much correct...

 

It seems to me tat AT&T could have just said, "Due to rising costs of maintaining our data network, and the rising costs of expanding the network, the fact that our board of directors wants to look good by showing increased profits, and the executives want another double-digit percentage raise and 7 figure bonuses, and we really can't come up with anything NEW that customers might actually want to pay extra for, we're going to raise prices on our Tiered plans by 5 bucks per month, and oh, by the way, now everyone on a tiered plan can use Facetime, enjoy."

 

I'd find that statement a lot more honest and refreshing, and CRAP TON less insulting than what AT&T has been doing over the past 10 or so years.  I hate having to deal with a company that assumes I'm stupid and doesn't care that they treat me as if I were...

 

Message 71 of 212 (4,218 Views)
Expert

Re: FaceTime Over Cellular Data with Mobile Share Only!


anton697 wrote:

21stNow wrote:

I think that it is another "enticement" to get unlimited data users to switch to Mobile Share or otherwise give up their unlimited data plans.


Note that tiered data plan users who choose not to switch to a Mobile Share plan wouldn't be able or allowed to use Facetime over cellular as well, so this restriction isn't going to affect just unlimited data plan users.

 


wingrider01 wrote:

fredflyer wrote:

I think it's total crap.  It is completely another attempt to frustrate those of us that still have Unlimited Data plans to switch.  I barely exceed 1GB/mo having my Unlimited Domestic & International Data.  I simply do not use that much.  So, to add this restriction is manipulation.

 

[Edited to comply with Guidelines]


get used to it, the unlimited plan is grandfathered, there will be absolutely no additional functionality added to it. Was actually suprised they did ot sunset it like verizon is doing when they offered shared data plans here.

 

Never had a need for Facetime anyway - it is way to limited, use Cisco Jabber and it is light years ahead of facetime


 Another alternative--whether you're a fan of it or not--is Skype.

 

In any case--whether people agree with it or not, bottom line is that AT&T is doing this (Facetime over cellular only for Mobile Share users) simply to generate more profit by "enticing" folks to switch over to a Mobile Share plan; yes I know I'm speaking the obvious, but I mention it just in case some AT&T shill claims that AT&T is doing this primarily to control bandwidth issues.  Nothing could be further from the truth--if that were the case, then why the change from original 2 GB tiered data plan to 3 GB one?  If bandwidth and/or excessive data consumption was the main concern, then it makes no sense to get rid of a 2 GB tiered plan and replace it with a higher-bucket one...no?

 

LOL at folks who continue to say that there's really no reason to jailbreak an iPhone--as long as wireless carriers continue to pull stuff like this, there will always be a need for stuff like jailbreaking to get around such limitations/restrictions.  I'm not saying that I agree with it one way or the other, but just calling it like it is.

 

Slight tangent:  I dunno what's lamer--Apple for making the Find My iPhone feature no longer work on any iPhone not running at least iOS5 (really stupid if you ask me, as they previously had no problem allowing it to work on any iPhone--other than perhaps the 1st-gen iPhone--running at least iOS 4.2.x), or (for the moment) AT&T and Verizon for limiting the options in order for customers to use Facetime over cellular?

 


so you are claiming that if you jailbreak your phone, you can get around the limitation of no carrier usage of facetime? Suspec that even if it is jailbroke that application

1. will not work becasue of blocked ports on all except the new shared plans

2. will be detected by the carrier and a force change will be made to the shared plan to being the phone into terms compliance

 

no thanks, tried dkype and found it distinctly lacking in a lot of areas.

Message 72 of 212 (4,213 Views)
Professor

AT&T blocking Facetime over cellular for non-shared plans ?

Is there a reason why AT&T is blocking Facetime on data packages that are not shared ?

This is a bit of a pay to play.

Skype doesn't have this issue and is available, yet AT&T is disabling Facetime over cellular unless you pay more for a shared data plan.  This is not a good way to do business.

 

http://www.technolog.msnbc.msn.com/technology/technolog/att-you-can-have-facetime-over-cellular-if-y...

 

Message 73 of 212 (4,205 Views)
Professor

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy

What's next ?  The 'new' Maps feature (to be removed on next iOS) is going to also require migration to a new data plan because it didn't exist in the current iPhone ?

 

Tethering also was deemed to be an add on for plans that were not DATA only.

AT&T is become a gatekeeper to the devices features, which is wrong.

 

Lets be honest here, AT&T is pushing people to SHARED (gouged!) plans.

If I have a data plan WITH tethering, I'd be able to use the WiFi functionality of tethering to use FaceTime.

 

Also, why is AT&T (the only carrier filtering FaceTime on standard data) allowing Skype over cellular data ?

This reeks of net neutrality violations, being extorted to a NEW data plan to run an application which runs over standard TCP/IP.

Message 74 of 212 (4,153 Views)
Professor

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy

Close - but not quite.

They're not telling single people to take a hike, but rather add more devices.  The average user doesn't gain much by having a phone + tablet + pc connected to a wireless carrier, but would rather have phone wireless, PC connected to 'home' service and tablet on Wifi.

 

They haven't marketed it very well at all, and are effectively asking most single/single device users to leave.

Message 75 of 212 (4,150 Views)
Professor

Re: FaceTime Over Cellular Data with Mobile Share Only!

If AT&T is blocking ports to applications, then there is a HUGE issue.

Unless Apple is using a specific port/protocol that AT&T can sniff out, then they are in violation of blocking / filtering access to what could be other applications.

Also, for those that know better, you can tunnel any protocol over SSH and be immune to AT&T's sniffers/port block.

Message 76 of 212 (4,149 Views)
Professor

Re: FaceTime Over Cellular Data with Mobile Share Only! Customers are NOT happy

Or just as important, what is more important to them... a carrier that is implementing pay to play or a carrier that isn't filtering out functionality or vendor applications until the customer pays an extra monthly fee.

Message 77 of 212 (4,148 Views)
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