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Do you lose saved voicemails when upgrading to iPhone 5S?

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Do you lose saved voicemails when upgrading to iPhone 5S?

I wanted to see if when I upgrade from an Iphone 4S using the previous IOS, if I will lose my saved voicemails when I upgrade to the 5S and IOS7.

 

 

Plese advise

 

 

Thanks!

 

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Message 1 of 5
Scholar

Re: Do you lose saved voicemails when upgrading to iPhone 5S?

I just upgrade my GF 4 to a 5C and the only thing she lost was her email.
Message 2 of 5
Scholar

Re: Do you lose saved voicemails when upgrading to iPhone 5S?

I believe the voicemails are saved on the VM server as well as the phone so I'd think they would still be there.
Message 3 of 5
ACE - Master

Re: Do you lose saved voicemails when upgrading to iPhone 5S?

When I upgraded my iPhone 4 from iOS 5 to iOS 6 a year ago I didn't lose anything.  Then a few days later when I replaced my iPhone 4 with an iPhone 5, I still didn't lose anything.  

 

Well, that last part is a small fib, but it has to do with the timing between purchasing/activating the iPhone 5 and restoring the iPhone 4 backup onto it.  I actually lost a few SMS messages, but they were not really critical to me, and I knew it would happen because I had received them on the iPhone 5 before I was able to restore the iPhone 4 backup onto it.


Jerry B.
"GeekBoy"

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 5
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Scholar

Re: Do you lose saved voicemails when upgrading to iPhone 5S?

If by "saved voicemails" you mean Visual Voicemail messages that you've already/previously retrieved from AT&T's VM system onto your iPhone--i.e., you can listen to them repeatedly from your iPhone voicemail list--as long as you sync/backup your iPhone to iTunes regularly and then subsequently restore said backup to your 5S, your VVM messages should be restored as well.  If you set up your 5S as a "new phone" and don't restore from a previous iPhone backup sync, then you will not be able to access your saved voicemails.  Now you may be able to retrieve/download old voicemail messages from AT&T's servers but that would be dependent upon how long they are saved, as far as customer retrieval is concerned.

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