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Posted Mar 3, 2014
12:11:59 AM
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Deactivating my service

Hi, I entered into a $40 monthly prepaid in November when holidaying in the US.  When I returned to Australia in December I forgot to deactivate this account and I have been charged $40 per month since then.  I do not have a pin number that I am aware of and if I log in via the computer to receive this 'forgotton' pin it says it will send me an sms. I cannot receive any sms as my sim card will not work in my phone as I am overseas. Is anybody able to assist? Thanks

Hi, I entered into a $40 monthly prepaid in November when holidaying in the US.  When I returned to Australia in December I forgot to deactivate this account and I have been charged $40 per month since then.  I do not have a pin number that I am aware of and if I log in via the computer to receive this 'forgotton' pin it says it will send me an sms. I cannot receive any sms as my sim card will not work in my phone as I am overseas. Is anybody able to assist? Thanks

Deactivating my service

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Mar 3, 2014 3:24:50 AM
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ACE - Professor

I would recommend you send a private message to AT&T Customer Care using the link below.

https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773

I would recommend you send a private message to AT&T Customer Care using the link below.

https://forums.att.com/t5/notes/privatenotespage/tab/compose/note-to-user-id/192773

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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