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Data not working without Wi-Fi connection


Data not working without Wi-Fi connection

I have an AT&T Nokia Lumia 520 prepaid GoPhone. Up until recently, I could get on the internet or download new apps wherever I was, but now when I leave my home Wi-Fi connection my phone acts like it cannot connect to the internet in any way. My plan comes with 2gb of data which I have used practically none of, and as I said, this used to not be a problem. I've checked all the settings; made sure data connection was on, tried it by turning Wi-Fi off, everything. Anyone have any ideas?


Also, if anyone knows of an app that has gotten around the 3rd party bullcrap, and it is actually able to record a phone call while it is going on, please give me the name of this app. Thank everyone for their patience.

Message 1 of 5
ACE - Professor

Re: Data not working without Wi-Fi connection

Call 611 - you're either having a provisioning issue or a hardware issue.


Recording calls - not possible. There is no support for it in the OS.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 5

Re: Data not working without Wi-Fi connection

Thank you fellow phone user! I will most definitely try this to fix my problem!
Message 3 of 5
Community Support

Re: Data not working without Wi-Fi connection

@tmherndon did you get this all figured out? If not, let us know! 

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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 5

Re: Data not working without Wi-Fi connection

I had it set to roaming when it shouldn't have been. Simple mistake. Thanks for everyone's help!
Message 5 of 5
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