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Posted Mar 8, 2014
8:32:43 AM
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Data Usage out of control

2 iphones on the plan are doing data transfers that are not tied to anything that is application related.

2 iphones on the plan are doing data transfers that are not tied to anything that is application related.

Data Usage out of control

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Mar 8, 2014 11:40:28 AM
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Are the phones running ios7? If so you can go to Settings>Cellular to determine exactly where the data is actually going to. In addition, you can manage switches to each and every place in your phone where data can be used to prevent usage from certain aspects of the phone except on wifi. In addition, if you have mobile share and you are approaching your data limit you can go online to turn off data services to one or both phones to prevent the data usage from meaning a higher bill for you.
Are the phones running ios7? If so you can go to Settings>Cellular to determine exactly where the data is actually going to. In addition, you can manage switches to each and every place in your phone where data can be used to prevent usage from certain aspects of the phone except on wifi. In addition, if you have mobile share and you are approaching your data limit you can go online to turn off data services to one or both phones to prevent the data usage from meaning a higher bill for you.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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Mar 8, 2014 12:25:35 PM
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Carriage wrote:

2 iphones on the plan are doing data transfers that are not tied to anything that is application related.


did you turn off all the Background App refresh settings? Like Facebook, Twitter, Photos, Safari, Stockes, Weather, Iclound sync, to name a few


Carriage wrote:

2 iphones on the plan are doing data transfers that are not tied to anything that is application related.


did you turn off all the Background App refresh settings? Like Facebook, Twitter, Photos, Safari, Stockes, Weather, Iclound sync, to name a few

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Mar 16, 2014 5:57:29 AM
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thanks, will try this idea

thanks, will try this idea

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Mar 16, 2014 5:58:15 AM
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Will try this option. thanks
Will try this option. thanks

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