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Customer service review


Customer service review

After deciding to switch my service to Airvoice (AT&T network) I registered here to gain some insight. Read about issues with AT&T not prorating final bills if cancelled in a billing cycle (per customer contract).


I suscribed to Airvoice 4 days after my billing cycle ended and expected AT&T to give me heartburn but was pleasantly suprised to recive a prorated final bill. Albeit the prorated bill included a $5.00 late fee (which was reversed after a phone call to customer service). Perhaps all due, in part, to Airvoice being AT&T network but none the less I'm a very satisfied former AT&T contract/month to month customer.


Thank you AT&T. 





Message 1 of 3
Former Moderator

Re: Customer service review

Hi hillrad,


Thank You for dropping in to our forum.  We always appreciate positive feed back from our Customers.

Again, We Thank You.

Message 2 of 3
Community Manager

Re: Customer service review

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 3
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