Customer service review

Contributor

Customer service review

After deciding to switch my service to Airvoice (AT&T network) I registered here to gain some insight. Read about issues with AT&T not prorating final bills if cancelled in a billing cycle (per customer contract).

 

I suscribed to Airvoice 4 days after my billing cycle ended and expected AT&T to give me heartburn but was pleasantly suprised to recive a prorated final bill. Albeit the prorated bill included a $5.00 late fee (which was reversed after a phone call to customer service). Perhaps all due, in part, to Airvoice being AT&T network but none the less I'm a very satisfied former AT&T contract/month to month customer.

 

Thank you AT&T. 

 

 

 

 

Message 1 of 3 (2,289 Views)
Former Moderator

Re: Customer service review

[ Edited ]

Hi hillrad,

 

Thank You for dropping in to our forum.  We always appreciate positive feed back from our Customers.

Again, We Thank You.

Message 2 of 3 (2,059 Views)
Community Manager

Re: Customer service review

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 3 (1,052 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support