Contacting Headquarters Customer Service

Anonymous
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Contacting Headquarters Customer Service

I have been unable to find an email address for AT&T Headquarters Customer Service. Any help will be greatly appreciated. Thank you
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Message 1 of 6
Expert

Re: Contacting Headquarters Customer Service


deejay226 wrote:
I have been unable to find an email address for AT&T Headquarters Customer Service. Any help will be greatly appreciated. Thank you

 send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST.

 

Message 2 of 6
Community Support

Re: Contacting Headquarters Customer Service

Hi Dennis, we received your private message and replied. We look forward to assisting you.

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button. We are here to help Monday - Friday. For additional support, please visit AT&T Support Center  or Contact AT&T.

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Message 3 of 6
Contributor

Re: Contacting Headquarters Customer Service

May I have your address to mail a letter.

Message 4 of 6
Expert

Re: Contacting Headquarters Customer Service


zenajann wrote:

May I have your address to mail a letter.


click on the Private Message line in the message above yours, faster then snailmail

Message 5 of 6
Community Manager

Re: Contacting Headquarters Customer Service

Hello, zenajann!

 

Thanks for posting. Was there a particular issue we could help you with? We have quite a few resourceful community members who would be happy to help.

 

If the issue is account specific, please follow Wingrider's recommendation and send us a private message by clicking here.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns!

 

-Mariana

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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