10-15-2013 6:43 PM
has any one have the new style charge cable quit working? mine stopped working today. i got my iphone 5 in march.
i like the old style cable better this new style is no good, it just stopped working. taken care of not no bends or kinks in the cable.i hope apple will warranty replace it.
10-15-2013 8:06 PM
I've heard that Apple will replace it if you take in the store. I'm not too sure how true that is since I've never done it. I would call and ask.
10-15-2013 9:30 PM
If your iPhone itself is less than a year old, then the cable is covered under teh iPhone 1 year warraty (as well as the charger) it the iPHone is over 1 year old, but you have a proof of purchase for a separate cable, then the cable itself should be covered for 1 year from its purchase date. I know I have had 4 or 5 cabes replaced for my wife since she got her iPhone 5 late last Nov. It looks like I will need to take another 1 or 2 in to get them replaced soon too. The cables tend to damage easily if you stress them too hard right where teh cable comes out of the connector. I have seen my wife ersting her phone on the cable forcing a 90 degree bend in the cable right where it exits the connector and that's where all of hers have failed so far. I got my iPhone 5 on launch day last year, and my original cable looks like new, no signs of damage, but then again, I don't stress my cables like she appears to do.
10-16-2013 4:27 PM
Yes. You would be best off to make an appointment at the Genius Bar before you go, since you have to see them for this "service". It is quick. You show them the iPhone (the check the serial number to verify it's still under warranty, and then you sign a repair form and they give you a replcement cable (and they keep your old one). My last visit took 5 minutes to replace 2 cables.
10-16-2013 7:43 PM
To each there own but I always have a spare cable for all my computer and phone needs because you never know when you will need it but I still have a working original cable and my experience was just the opposite the 30 pin would not last the year on the older iDevices.
One thing I see in the field with both the 30pin and new lightning cable is dirt and lent will collect in the port causing a bad connection so periodic cleaning with a flat toothpick of the wood variety works great.
10-19-2013 11:58 PM
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