My husband keeps fat fingering on his phone and gets these data charges (We don't pay for internet so it's a time by time charge). Can I get Att to take off bill each time I see a charge for $2? If so, how far can I get Att to go back and credit my account for these charges? It's obvious that it would take more time/money to get to anywhere on the internet than that.
not helpful, only bad choices - a. pay an extra $10/month per line for a low-end data plan b. block Internet access - that also blocks MMS c. await each month's bill to see how many $2 charges appear. ATT needs to fix this, e.g., 1. fix system to block internet and also allow MMS, or 2. automatically credit these bogus $2 charges, or 3. notify user and get consent (e.g., "continuing this request may incur additional charges. OK to proceed?")
I would like to thank everyone for taking the time to post your comments and opinions related to this topic. This topic has been thoroughly discussed and will now be closed, as it is very old.
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