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Posted Jul 28, 2013
12:06:43 PM
Changing a home number to a cell phone number?

Hello.  I would like to know if it is possible for us to switch my grandmother's home telephone number and make it her cell phone number instead.  Can this be done?  She has Xfinity Comcast for her home phone service.

Hello.  I would like to know if it is possible for us to switch my grandmother's home telephone number and make it her cell phone number instead.  Can this be done?  She has Xfinity Comcast for her home phone service.

Changing a home number to a cell phone number?

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Jul 28, 2013 12:55:35 PM
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callie.crk.kuczek wrote:

Hello.  I would like to know if it is possible for us to switch my grandmother's home telephone number and make it her cell phone number instead.  Can this be done?  She has Xfinity Comcast for her home phone service.


should be able to port the number, but comcast would have to initiate it. Another issue is that if she already has a cell phone with a number attached I am not sure that you can port the number to an existing phone. I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST within 2 to 3 business days.

 


callie.crk.kuczek wrote:

Hello.  I would like to know if it is possible for us to switch my grandmother's home telephone number and make it her cell phone number instead.  Can this be done?  She has Xfinity Comcast for her home phone service.


should be able to port the number, but comcast would have to initiate it. Another issue is that if she already has a cell phone with a number attached I am not sure that you can port the number to an existing phone. I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST within 2 to 3 business days.

 

Re: Changing a home number to a cell phone number?

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Jul 30, 2013 6:19:39 PM
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If she has a cellphone with AT&T then she can switch it. She needs to call AT&T's Porting dept. If she doesn't then sales can set up new account and port the number over.
If she has a cellphone with AT&T then she can switch it. She needs to call AT&T's Porting dept. If she doesn't then sales can set up new account and port the number over.
*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Changing a home number to a cell phone number?

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Jul 31, 2013 2:31:49 PM
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Thank you for the information. :-)  

Thank you for the information. :-)  

Re: Changing a home number to a cell phone number?

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