Cannot Get Satisfaction With ATT Overseas Support

Contributor

Cannot Get Satisfaction With ATT Overseas Support

Long story short I was unable to decipher the englsih as spoken by "Axpibicaldo" during my overseas support call. I was told their is no option to speak to someone stateside, really?!

 

I asked that my acccount be credited $40 as I was moving during the period when my account went unpaid. I received the usual "sorry sir I am unable to help you" script. 

 

Frustrating service call. ATT please contact me to discuss this. 

 

 

 

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Expert

Re: Cannot Get Satisfaction With ATT Overseas Support

I would recommend that you send a Private Message to Community Support is part of the AT&T customer service team, They may be able to resolve your Issue. You can expect a reply via return PM between the hours of 7am-10pm CST within 2 to 3 business days.

 

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Community Manager

Re: Cannot Get Satisfaction With ATT Overseas Support

Hello @harlanbaum 

 

Like Wingrider suggested, if you can please send us a private message with your full name, phone number and the best time you can be reached, one of our social media managers will contact you directly to help.

 

Thank you,

Dmitriy


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