01-27-2014 8:01 PM
I have a Huawei-U8665 (Fusion 2) and haven't been able to download any pictures that I get in my mms messages. This just recently started happening. I have checked my settings.....restarted my phone.....taken out the battery and waited for a few before I powered my phone back on.....I have even reset my phone back to factory settings. Earlier this evening I went through and cleaned out my SD card, putting pictures from my phone onto my computer. I went through all of the trouble shooting and have searched the forums. NOTHING has worked!! Why would this just all of a sudden start happening? Any suggestions on what else I can do??
Thank you in advance for any suggestions and help!
01-28-2014 11:18 AM
Thanks for posting. I'm sorry to hear you're having trouble downloading pictures. It sounds like you've already tried basic troubleshooting, so go ahead and send us a private message by clicking here so we can get you in touch with our tech support experts.
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01-28-2014 3:37 PM
Remember that Wild Banchi... 1993-2010
01-29-2014 11:58 AM
I can download pictures from my email or from Facebook Chat....but when my kids send me pictures, various sizes, I get the message "Currently unable to download. Try again later." Not sure why all of a sudden it just started happening.
01-29-2014 12:41 PM
01-29-2014 2:14 PM
Thank you OH45669!!
I didn't even think about the data access!! Sure enough I didn't have any data access. I'm on the $60 plan and don't go out away from my wifi too much....when I am out my phone is in my purse and I don't usually take it out unless I'm turning it off to go in to doctor's office or restaurant or if I'm the passenger in the car. So I called customer care and let me tell you I love the service that I get when I do call!! Alex was great at helping me out.....although it's not fixed yet.....he tried everything imaginable and sending it on to a technician to help.