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Posted Dec 9, 2013
12:44:29 AM
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Canceling data plan

Hello, 

 

I am sorry if this question been asked before... I couldn't find it so I am asking here.  I signed a 2 year contract to get a Samsung Galaxy S4 around end of August 2013.  Now, I decided to sell my Samsung S4 to my friend, and go back to a dumb phone... because I relaized I don't really need a smartphone in my life. I will keep my existing voice plan, but I would like to cancel the $35 monthly data plan.  

 

What can I do to do cancel the data plan?  Thank you.

 

Vince

Hello, 

 

I am sorry if this question been asked before... I couldn't find it so I am asking here.  I signed a 2 year contract to get a Samsung Galaxy S4 around end of August 2013.  Now, I decided to sell my Samsung S4 to my friend, and go back to a dumb phone... because I relaized I don't really need a smartphone in my life. I will keep my existing voice plan, but I would like to cancel the $35 monthly data plan.  

 

What can I do to do cancel the data plan?  Thank you.

 

Vince

Canceling data plan

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Dec 9, 2013 9:13:30 AM
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vincerich wrote:

Hello, 

 

I am sorry if this question been asked before... I couldn't find it so I am asking here.  I signed a 2 year contract to get a Samsung Galaxy S4 around end of August 2013.  Now, I decided to sell my Samsung S4 to my friend, and go back to a dumb phone... because I relaized I don't really need a smartphone in my life. I will keep my existing voice plan, but I would like to cancel the $35 monthly data plan.  

 

What can I do to do cancel the data plan?  Thank you.

 

Vince


Call customer service or go to an AT&T corporate store. Tell them you've switched to a dumb phone and no longer need data and want to remove the data plan. They will ask for the imei of your dumb phone and once they verify it is a dumb phone, they will remove the data plan.


vincerich wrote:

Hello, 

 

I am sorry if this question been asked before... I couldn't find it so I am asking here.  I signed a 2 year contract to get a Samsung Galaxy S4 around end of August 2013.  Now, I decided to sell my Samsung S4 to my friend, and go back to a dumb phone... because I relaized I don't really need a smartphone in my life. I will keep my existing voice plan, but I would like to cancel the $35 monthly data plan.  

 

What can I do to do cancel the data plan?  Thank you.

 

Vince


Call customer service or go to an AT&T corporate store. Tell them you've switched to a dumb phone and no longer need data and want to remove the data plan. They will ask for the imei of your dumb phone and once they verify it is a dumb phone, they will remove the data plan.

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Dec 9, 2013 10:09:41 AM
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so there are no restrictions on WHEN i can cancel my data plan?

 

As long as I provide the IMEI #, I can cancel it anytime and doesn't require any other reasons?  Thanks

so there are no restrictions on WHEN i can cancel my data plan?

 

As long as I provide the IMEI #, I can cancel it anytime and doesn't require any other reasons?  Thanks

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Dec 9, 2013 1:10:42 PM
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vincerich wrote:

so there are no restrictions on WHEN i can cancel my data plan?

 

As long as I provide the IMEI #, I can cancel it anytime and doesn't require any other reasons?  Thanks


As long as you are no longer using a smartphone, no restrictions and no other reasons required. You can cancel the data plan at any time.


vincerich wrote:

so there are no restrictions on WHEN i can cancel my data plan?

 

As long as I provide the IMEI #, I can cancel it anytime and doesn't require any other reasons?  Thanks


As long as you are no longer using a smartphone, no restrictions and no other reasons required. You can cancel the data plan at any time.

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