Canceling data plan

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Canceling data plan

Hello, 

 

I am sorry if this question been asked before... I couldn't find it so I am asking here.  I signed a 2 year contract to get a Samsung Galaxy S4 around end of August 2013.  Now, I decided to sell my Samsung S4 to my friend, and go back to a dumb phone... because I relaized I don't really need a smartphone in my life. I will keep my existing voice plan, but I would like to cancel the $35 monthly data plan.  

 

What can I do to do cancel the data plan?  Thank you.

 

Vince

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ACE - Master

Re: Canceling data plan


vincerich wrote:

Hello, 

 

I am sorry if this question been asked before... I couldn't find it so I am asking here.  I signed a 2 year contract to get a Samsung Galaxy S4 around end of August 2013.  Now, I decided to sell my Samsung S4 to my friend, and go back to a dumb phone... because I relaized I don't really need a smartphone in my life. I will keep my existing voice plan, but I would like to cancel the $35 monthly data plan.  

 

What can I do to do cancel the data plan?  Thank you.

 

Vince


Call customer service or go to an AT&T corporate store. Tell them you've switched to a dumb phone and no longer need data and want to remove the data plan. They will ask for the imei of your dumb phone and once they verify it is a dumb phone, they will remove the data plan.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 4 (293 Views)
Contributor

Re: Canceling data plan

so there are no restrictions on WHEN i can cancel my data plan?

 

As long as I provide the IMEI #, I can cancel it anytime and doesn't require any other reasons?  Thanks

Message 3 of 4 (286 Views)
ACE - Master

Re: Canceling data plan


vincerich wrote:

so there are no restrictions on WHEN i can cancel my data plan?

 

As long as I provide the IMEI #, I can cancel it anytime and doesn't require any other reasons?  Thanks


As long as you are no longer using a smartphone, no restrictions and no other reasons required. You can cancel the data plan at any time.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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