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Posted Dec 20, 2013
5:42:37 PM
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Can't send or recieve picture messages?

I just transfered my sim card to my mom's Samsung Mesmerize last night and could send pics and recieve them. Now today I can't do either. Any suggestions?

I just transfered my sim card to my mom's Samsung Mesmerize last night and could send pics and recieve them. Now today I can't do either. Any suggestions?

Can't send or recieve picture messages?

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Dec 22, 2013 7:45:08 PM
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In order to transfer pictures through text you must have your data in an wifi off. Hope this helps. 😎
In order to transfer pictures through text you must have your data in an wifi off. Hope this helps. 😎

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Dec 22, 2013 7:45:46 PM
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In order to transfer pictures through text you must have your data on and wifi off. Hope this helps. 😎
In order to transfer pictures through text you must have your data on and wifi off. Hope this helps. 😎

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Dec 22, 2013 7:52:31 PM
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Momofsix11 wrote:
In order to transfer pictures through text you must have your data on and wifi off. Hope this helps. 😎

you don;t need wifi off, MMS is specificly written to utilize the cellular data stream so it will ignore a wifi connection


Momofsix11 wrote:
In order to transfer pictures through text you must have your data on and wifi off. Hope this helps. 😎

you don;t need wifi off, MMS is specificly written to utilize the cellular data stream so it will ignore a wifi connection

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Dec 24, 2013 9:59:04 AM
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@k1993 , did you get this worked out? Are you still having trouble sending and receiving picture messages? We  can certainly try to help. Send us a private message here with your full name, account number, contact information and best time you can be reached. A specialist will contact you within two business days. 

 

I'm sure this is really frustrating, and we'll do what we can to help. 

 

 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

@k1993 , did you get this worked out? Are you still having trouble sending and receiving picture messages? We  can certainly try to help. Send us a private message here with your full name, account number, contact information and best time you can be reached. A specialist will contact you within two business days. 

 

I'm sure this is really frustrating, and we'll do what we can to help. 

 

 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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