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Can't send or recieve picture messages?

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Can't send or recieve picture messages?

I just transfered my sim card to my mom's Samsung Mesmerize last night and could send pics and recieve them. Now today I can't do either. Any suggestions?

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Message 1 of 5

Re: Can't send or recieve picture messages?

In order to transfer pictures through text you must have your data in an wifi off. Hope this helps. 😎
Message 2 of 5

Re: Can't send or recieve picture messages?

In order to transfer pictures through text you must have your data on and wifi off. Hope this helps. 😎
Message 3 of 5
Expert

Re: Can't send or recieve picture messages?


Momofsix11 wrote:
In order to transfer pictures through text you must have your data on and wifi off. Hope this helps. 😎

you don;t need wifi off, MMS is specificly written to utilize the cellular data stream so it will ignore a wifi connection

Message 4 of 5
Employee

Re: Can't send or recieve picture messages?

@k1993 , did you get this worked out? Are you still having trouble sending and receiving picture messages? We  can certainly try to help. Send us a private message here with your full name, account number, contact information and best time you can be reached. A specialist will contact you within two business days. 

 

I'm sure this is really frustrating, and we'll do what we can to help. 

 

 

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