04-28-2014 8:38 PM
I have a Microcell that is setup and working. A friend of mine has AIO Wireless (ATT Subsidiary) and I'm unable to add his number. I get an error:
Subscriber is not active
I read online that other people have added users from Straight Talk, Go Phone, and AIO. Not sure why it's not working in this particular case.
I was able to add someone who is a Consumer Cellular subscriber without any issues.
04-28-2014 8:51 PM - edited 04-28-2014 8:59 PM
You should be able to add any current AT&T prepaid or postpaid account to the Approved User list. AIO is odd though. I didn't think that you could add AIO to the MicroCell because even though it's an AT&T subsidiary it's not considered AT&T Mobility.
Consumer Cellular is an MVNO that piggybacks on AT&T's network and may be considered part of AT&T Mobility.
I am not an AT&T employee. For additional help, please send a PM to ATTCustomerCare
04-29-2014 5:32 AM
My friend is planning to get a StraightTalk SIM and port his number there. Once ported, I'll try to add him again. Thanks for the reply.
04-29-2014 8:38 AM
© 2016 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!