Can I turn off text messaging?

Contributor

Can I turn off text messaging?

I am using a pre-paid GoPhone.  I do not want to receive any text messages (especially since I have to pay for them).  Is there any way I can turn off all text messaging?

10,027 Views
Message 1 of 6
Expert

Re: Can I turn off text messaging?


dickflanagan wrote:

I am using a pre-paid GoPhone.  I do not want to receive any text messages (especially since I have to pay for them).  Is there any way I can turn off all text messaging?


I know you can on regualr accounts, not sure on go-phones

Message 2 of 6
Contributor

Re: Can I turn off text messaging?

How would I do it on a regular account. This Go-Phone is the only AT&T
product I own so I am unfamiliar with the process.
Message 3 of 6
Expert

Re: Can I turn off text messaging?


dickflanagan wrote:
How would I do it on a regular account. This Go-Phone is the only AT&T
product I own so I am unfamiliar with the process.

If you have a regular 2 yr contract account you call into customer service and request a text block on the phone number

Message 4 of 6
Community Manager

Re: Can I turn off text messaging?

Hi dickflanagan, welcome to the forum, this is a very good question! Text messages (as well as data) can be disabled on go phones, to do that you need to speak to someone from customer service, just dial 611 from your cell (free call!) and follow prompts to get a rep (first set of options, say "more options", then "representative" to get to a rep), they'll take care of it for you.

 

Thanks,

Dmitriy.


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 5 of 6
Highlighted
Expert

Re: Can I turn off text messaging?


ATTDmitriyCM wrote:

Hi dickflanagan, welcome to the forum, this is a very good question! Text messages (as well as data) can be disabled on go phones, to do that you need to speak to someone from customer service, just dial 611 from your cell (free call!) and follow prompts to get a rep (first set of options, say "more options", then "representative" to get to a rep), they'll take care of it for you.

 

Thanks,

Dmitriy.


this is good to know, will file for future reference

Message 6 of 6
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support