Thanks for posting. What kind of files are you trying to transfer? You may want to download BlackBerry Manager to your computer and use that to sync the content on your phone to your computer.
For more information about BlackBerry Manager and how to download it, click on the link below.
BlackBerry Desktop Software
Let me know if that helps!
Find out how to track your iPhone's delivery!
Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!
Let us help you upgrade and activate your device!