Bully Texts

Contributor

Bully Texts

I need to know if i can print out text messages through At&t text messages from my 10 years old sons phone> He is being bullied at school and deleting messages from his phone because hes scared.

Message 1 of 8 (11,555 Views)
ACE - Professor

Re: Bully Texts

Which phone?

 

If it's a windows phone 8 device, sms messages may optionally be backed up in the linked microsoft outlook.com web site.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 8 (11,508 Views)
Explorer

Re: Bully Texts

[ Edited ]

johninsj wrote:

Which phone?

 

If it's a windows phone 8 device, sms messages may optionally be backed up in the linked microsoft outlook.com web site.


The text messages are backed up; however, they are not accessible from any website. They are backed up so they will restore to a new phone (or a wiped phone). If the text message is deleted on the phone it will also be deleted from the backup in the cloud.

If you need to get copies of the texts you will need to make sure your child doesn't delete them. On a WP8 device you can take a screenshot (press the power button and Windows/Home button at the same time). Or, it just might be easier to take a pic or video of the text messages using another camera or phone.

 

Good luck with dealing with the bully.

Message 3 of 8 (11,447 Views)
Highlighted
ACE - Professor

Re: Bully Texts


Stephen570 wrote:

johninsj wrote:

Which phone?

 

If it's a windows phone 8 device, sms messages may optionally be backed up in the linked microsoft outlook.com web site.


The text messages are backed up; however, they are not accessible from any website.


Actually, in windows 8 you can see old sms messages on the user's linked micrsoft account in hotmail, if the "backup SMS messages" option is enabled

 

Log into outlook.com with the phone's microsoft account, click Message History on the left side, and then add &as=1 to the end of the URL in the address bar and press return. You'll see the SMS messages you've sent/reciveved - this isn't a supported feature of outlook.com, but you can (sometimes!) see what you're looking for there.

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 8 (11,409 Views)
Explorer

Re: Bully Texts

[ Edited ]

 


Actually, in windows 8 you can see old sms messages on the user's linked micrsoft account in hotmail, if the "backup SMS messages" option is enabled

 

Log into outlook.com with the phone's microsoft account, click Message History on the left side, and then add &as=1 to the end of the URL in the address bar and press return. You'll see the SMS messages you've sent/reciveved - this isn't a supported feature of outlook.com, but you can (sometimes!) see what you're looking for there.

  


Interesting. Where did you find out about this?

Message 5 of 8 (11,154 Views)
ACE - Professor

Re: Bully Texts


Stephen570 wrote:

 

Interesting. Where did you find out about this?


On  another windows phone forum. It seems to be a feature that Microsoft isn't quite sure they want to expose - but the SMS messages are backed up/restored when you move to a new device, so they are clearly saved off device. There just isn't any "offical" support for viewing them.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 6 of 8 (11,127 Views)
Explorer

Re: Bully Texts

If you don't mind me asking, which forum? Others might be interested as well.

Message 7 of 8 (11,110 Views)
ACE - Professor

Re: Bully Texts


Stephen570 wrote:

If you don't mind me asking, which forum? Others might be interested as well.


Windows Phone Central. Link to the discussion:

 

http://forums.wpcentral.com/windows-phone-8/225574-wow-look-view-text-message-backup-outlook.html

 

 

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 8 of 8 (11,100 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.