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I have to say, I was a bit comfused reading your post but you may want to send a Private Message to ATTCustomerCare here on this forum, and maybe they can help you. They work in the forums during their regular business hours.
Please include a brief description of the issue you are having, your name, email address, phone number, and the best time to be reached. Please allow up to 2-3 BUSINESS DAYS for a Representative to contact you. You can expect a reply via return PM between the hours of 7am-10pm CST.
~ REGRET NOTHING~
~ we live & learn~
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