Bad service in upstate ny for past week

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Bad service in upstate ny for past week

Im writng this to complain about the service tower located in Downsville NY.  For over a week everyone who has AT&T has had terrible call service. It jumps from 1 to 4 bars constantly drops calls. Its very annoying . We can only use AT&T here do to the tower being sticltly for that. I do believe this area is in need of a tower check and service. I know there are many people inconvienced and annoyed.

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Re: Bad service in upstate ny for past week

Hello kathielee14, thank you for posting and welcome to the forum.

 

I apologize you're having reception issues in your area. This is something that needs to be fixed right away! Please send me a private message by clicking here, with your name, phone number and the best time you can be reached. I will find someone who can look into this situation asap. Also, if you're using a smartphone, you can download our free Mark the Spot app, and ask other users to do the same. With this app you can let AT&T know in what areas you're experiencing service issues so they can address them effectively.

 

Please let me know if you have any other questions.

 

Thanks,

Dmitriy

 

 

 


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