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Posted Dec 8, 2013
5:54:36 AM
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ATT cost me more than my Vacation.

Data useage cost me 900.00 after ATT helped me choose a data plan. I think they stuck it to me this time. After several calls they can't help me with their mistake. Well it's time to put that big sign in the yard. A family member sells phones and now pushes everyone to go with Verizon. The whole family will switch whe the contract is out.

I have been with ATT since the early days of cell phones.

Data useage cost me 900.00 after ATT helped me choose a data plan. I think they stuck it to me this time. After several calls they can't help me with their mistake. Well it's time to put that big sign in the yard. A family member sells phones and now pushes everyone to go with Verizon. The whole family will switch whe the contract is out.

I have been with ATT since the early days of cell phones.

ATT cost me more than my Vacation.

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Dec 8, 2013 7:26:44 AM
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Your wording sounds link you went on a trip abroad and even with a data plan, you went over $900?


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Your wording sounds link you went on a trip abroad and even with a data plan, you went over $900?

Re: ATT cost me more than my Vacation.

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Dec 8, 2013 10:28:00 AM
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Grogan11 wrote:

Data useage cost me 900.00 after ATT helped me choose a data plan. I think they stuck it to me this time. After several calls they can't help me with their mistake. Well it's time to put that big sign in the yard. A family member sells phones and now pushes everyone to go with Verizon. The whole family will switch whe the contract is out.

I have been with ATT since the early days of cell phones.


what data plan did you have? If you went abroad did you have a international data plan on your accout?


Grogan11 wrote:

Data useage cost me 900.00 after ATT helped me choose a data plan. I think they stuck it to me this time. After several calls they can't help me with their mistake. Well it's time to put that big sign in the yard. A family member sells phones and now pushes everyone to go with Verizon. The whole family will switch whe the contract is out.

I have been with ATT since the early days of cell phones.


what data plan did you have? If you went abroad did you have a international data plan on your accout?

Re: ATT cost me more than my Vacation.

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Dec 10, 2013 8:39:36 AM
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@Grogan11 , it sounds like you added an international plan to use while on vacation, is that correct? If you'd like we can take a look at the bill with you to determine where the charges came from. You can contact us here. Please include your full name, account number, contact information and the best time you can be reached. One of our awesome  specialists will gladly assist. 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

@Grogan11 , it sounds like you added an international plan to use while on vacation, is that correct? If you'd like we can take a look at the bill with you to determine where the charges came from. You can contact us here. Please include your full name, account number, contact information and the best time you can be reached. One of our awesome  specialists will gladly assist. 

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: ATT cost me more than my Vacation.

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