05-29-2013 6:06 AM
I am in India and I purchased AT&T unlocked phone lumia 900 on eBay. My service provider is Vodafone India.
The internet tethering feature and MMS is not working i.e. giving message that "go to att.com/wireless or dial 611", all other internet based apps such as whats app, news india etc are working fine, meaning there is no problem with internet settings.
How do I unlock tethering and MMS features? I tried reaching AT&T support on phone and the answer I got is call Nokia or Vodafone and check. The AT&T support also gave me few codes to try unlocking but it is not working.
My queries are,
1. Are these features blocked only for AT&T on Lumia 900?
2. If YES, then how come AT&T allowed it's dealers to sell this phone in India?
I am considering reporting this to USA Govt and Consumer Forums. Isn't it responsibility of AT&T to ensure that the phone is not sold in a country where it will not work? The way I see it, it is plain simple dishonesty on part of AT&T. BTW the phone was sold to me @ INR 19000 i.e. approx USD 350.
06-03-2013 2:32 PM
Hello and welcome to the forum. Unfortunately those two features are supplied through your carrier. If your carrier can supply them they will work in any country.
Isn't it responsibility of AT&T to ensure that the phone is not sold in a country where it will not work?
Unfortunately, neither AT&T nor any other carrier/manufacturer can control what is sold on eBay. It's advised that before purchasing a phone through a third party that the buyer has researched whether or not it will work with their carrier.
06-03-2013 3:40 PM
You are using a device that was intended for use on AT&T's network, running an AT&T specific version of the ROM. It's not AT&T's fault that you decided to buy this for use elsewhere, from someone selling it on EBay.
From what I have read in numerous forums, it won't successfully use tethering off of AT&T. MMS should work, if you set the APM up right .
I did find this encouraging post on another forum, but only offer it for information - you will have to hunt down your solution (if any) on forums other than this AT&T user to user forum.
"My network selection is set on automatic. I did not enter any additional APN. When I first got the phone it was still locked to ATT. I flashed the 7.8 rom (form back in February) and unlocked it. MMS and internet sharing was not working at that time. I used Nokia's Network setup app to get MMS working (Internet Sharing still not working).
After that I used seven eighter to upgrade to a later 7.8 version. No change to APNs. Internet sharing still not working.
Than the most recent update through Zune...and voila, working."
09-10-2013 3:40 AM
09-10-2013 3:44 AM