AT&T Next.. only really benefits new customers.. (in my opinion)

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AT&T Next.. only really benefits new customers.. (in my opinion)

I'm not saying it's a rip off, or that it's the worst thing ever, I love the idea of being able to upgrade every year. I LOVED when I was with T-Mobile and was able to get a new phone every 5-6mos by splitting the cost over 4mos of bills (back when that option was available)..

 

BUT, lets say I upgraded 5mos ago, and I hate my phone, or the screen broke, well AT&T Next would be the perfect plan to start fresh, get a better pick, etc. etc. Instead, I have technically still wait another year and a half to even begin to qualify for the program (that's saying AT&T continues it). In my opinion that REALLY sucks (for lack of a better term). Unless you are a new customer or your upgrade is within a reasonable amount of time the program is completely useless, I'm either forced to stick with a phone I hate, pay to get a brand new phone, pay to get the phone fixed, or add a line. Am I missing anything?

 

So my issue isn't so much the program itself, but where is the benefit to the current customer that simply wants a change, but doesn't want to kick out $500-$700 every few months to try something new? 

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Expert

Re: AT&T Next.. only really benefits new customers.. (in my opinion)


madjei wrote:
http://m.cnet.com/news/sprint-preps-one-up-its-own-early-upgrade-program/57603017

on sprint's webs site please, not a 3rd party

Message 16 of 19
Teacher

Re: AT&T Next.. only really benefits new customers.. (in my opinion)

They will be making it available tomorrow I will post as soon as it is available
Message 17 of 19
Expert

Re: AT&T Next.. only really benefits new customers.. (in my opinion)


madjei wrote:
They will be making it available tomorrow I will post as soon as it is available

did notice one thing on that link - they will allow it but you have to give your current phone back to Sprint

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Teacher

Re: AT&T Next.. only really benefits new customers.. (in my opinion)

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