10 years of good cust service until 2014. So Many issues.

10 years of good cust service until 2014. So Many issues.

Many issues and no solutions . What happened to the att I knew and loved? I have been treated rudely by a customer service manager and tricked into changing my plan and then told it would not stand because of some deadlines not met. I was lied to and no one seems to care. I am so stressed out with att and need to have my issues resolved! Is there a way to speak to anyone other than customer service and there supervisors? Someone higher perhaps. Any info would help! Thanks in advance.
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Re: 10 years of good cust service until 2014. So Many issues.

[ Edited ]

Hello Jodanalynn

You can send ATTCustomerCare a private message with the details of your problem, your phone number, email address, and the best time to reach you. They will contact you within 2-3 business days, and will direct you to the appropriate person. 

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Community Manager

Re: 10 years of good cust service until 2014. So Many issues.

Hello Jodanalynn,

 

Thank you for sending us a private message. I see that the case was created by another Community Manager and a specialist will be contacting you as soon as possible. Please let us know if you have any other questions.

 

Thank you,

Dmitriy


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