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why my prepaid online refill link doesnt work

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why my prepaid online refill link doesnt work

it shows me this

 

The AT&T refill system is currently unavailable. Please try again later or contact AT&T Payment Center by dialing 611.

 

But my another prepaid phone refill link works fine

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Master

Re: why my prepaid online refill link doesnt work

I would call prepaid customer service, and see if your account is set up properly. It could just be a temporary glitch in the system that is causing this to happen as well.......
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