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voicemail number to call?

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voicemail number to call?

Hi,

 

I just get a new phone and pressing "1" does not dial directly to my voicemail.

 

What number should I call?

 

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Professor

Re: voicemail number to call?

If holding down the 1 key doesn't connect you to VM system or setup doesn't kick in, give CS a call from a landline (1-800-331-0500) and have them double-check your VM access number and setup on their end. Keep saying “Customer service” at the automated system prompts and you'll eventually be connected to a live rep (during regular business hours, of course, which exclude Sunday).
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