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Posted Jul 27, 2009
7:53:19 PM
uverse app

After downlaoding the Uverse app from the app store the other day, i thought it would be the most used and best app i have. However, after playing with it for a little bit, i noticed that every show i tried to view and or record, it came up with, "this show has already ended." Also, no option for single episode recording, most likely the same bug as above. Anyone else having the same problems. Anybody have good news with this app. Any updates in the near future. Info please...

uverse app

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Jul 27, 2009 8:07:22 PM
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Guru
This is defiantly not the right place to discuss this... you should go to Apple's forum to get right answer because AT&T has nothing to do with App Store problems.

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Jul 28, 2009 12:38:28 AM
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Yes, Apple's forums is a better place!
Experience the Underlyingsound.

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Jul 28, 2009 6:34:50 AM
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Professor
Edited by josephz2va on Jul 28, 2009 at 6:35:21 AM

They're talking about the AT&T U-Verse. You should direct it to the AT&T Account Management "contact us" page with the details of what's wrong and they'll forward it to their U-Verse department.

Message Edited by josephz2va on 07-28-2009 09:35:21 AM

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Jul 28, 2009 6:40:38 AM
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Guru
I would delete it and reinstall. It works perfect for me.

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Jul 28, 2009 8:24:56 PM
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Teacher
Called att, talked to about three different reps, one was even an apple tech support. Nobody could help.  Apple guy said uverse people had to help, uverse people sent me back to apple support. I did the troubleshooting on apple's itunes app support.  Everything on their end checks out no problems. Bottom line, its an ATT created application, so i need help from them.  

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Jul 28, 2009 11:40:04 PM
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Professor
I don't see the Application in the App store, nor do I see it in the link posted in the sticky. I was going to try and download it, and test to see what the problem is, but sorry Smiley Sad it's not there.

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Jul 28, 2009 11:47:10 PM
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Scholar
U-verse app is at&t mobile remote access

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Jul 28, 2009 11:52:19 PM
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Professor
That helps Smiley Happy thanks let me check it out and see what I come up with.

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Jul 29, 2009 12:10:23 AM
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Professor
Ok try this.

1. Delete the Application.
2. Restart the phone.
3. Download the Application. Using iTunes then sync it to your iPhone.
4. Restart your iPhone.
5. Try the application again.

If problem still persists, the it's a U-Verse problem, and they are dumping it on Apple. Apple didn't make the application.

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Jul 29, 2009 1:31:21 AM
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Scholar
I had tons of problems with app last few weeks. It would only show about 10% of my guide. Today I re-installed and app works perfectly, very cool!!!

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Jul 29, 2009 7:55:05 PM
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Ok, I don't know what the deal is, but up until this morning, I've tried everything to try to get this app to work properly, but everything I tried, didn't seem to work.  This morning after I read the last post, I tried my app again, and the problems I was having, were gone. Everything seems to be in proper working order now. Maybe some kind of underground update they didn't tell anybody. Anyway, thanks to every one that gave me advise. CHEERS

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Jul 29, 2009 7:57:27 PM
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Professor
WOOT! glad you got it working.

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