unlock my iphone 4s

Tutor

unlock my iphone 4s

Good afternoon. I Iphone has been bought in your company for an overall cost. But now I can't activate it in russia. You can help me? Here my serial number: DNPGJ7RVDTDC

Message 1 of 21 (960 Views)
ACE - Expert

Re: unlock my iphone 4s

As posted in MANY iPhone unlock threads, neither AT&T or Apple will unlock the iPhone, period. You must buy a factory unlocked phone direct from Apple.
Sell the locked iPhone and buy the unlocked version.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 21 (958 Views)
Tutor

Re: unlock my iphone 4s

The person which has sold to me this phone speaks that it is bought without the contract. And still speaks that is possible will address in a support service. They will check up that phone is bought without the contract and will unblock. So it will turn out?
Message 3 of 21 (958 Views)
Tutor

Re: unlock my iphone 4s

One more question. What electronic address at technical support?
Message 4 of 21 (957 Views)
Expert

Re: unlock my iphone 4s


apple_doc wrote:
The person which has sold to me this phone speaks that it is bought without the contract. And still speaks that is possible will address in a support service. They will check up that phone is bought without the contract and will unblock. So it will turn out?


It makes zero difference if the phone was purchased without contract, it still will not be unlocked, period. If you want a unlocked iphone, you will be required to purchase it directly from Apple US at full retail price.

 

The iphone you have, even if purchased with no contract is not eligible to be unlocked

Message 5 of 21 (949 Views)
Tutor

Re: unlock my iphone 4s

Why so it turns out? It is a policy of the company such?
Message 6 of 21 (942 Views)
Master

Re: unlock my iphone 4s


apple_doc wrote:
Why so it turns out? It is a policy of the company such?

It is ATT and Apple's policy in the USA that unless you bought the phone specifically unlocked from Apple, it will not be unlocked!  A quick search of these forums will show you all the discussions and excusses about why they should and why they do not.  

 

Bottom Line - You need to buy an unlocked iPhone from the USA if that is what you want.  Once sold as locked, it will remain locked!  Try ebay or other similar sites to sell your iphone and then buy one for your needs.  This one will not work for you.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 7 of 21 (936 Views)
Tutor

Re: unlock my iphone 4s

The seller of this phone speaks that phone has been bought for an overall cost. There is what нибудь a difference between is bought for an overall cost and without the contract?
Message 8 of 21 (933 Views)
Master

Re: unlock my iphone 4s


apple_doc wrote:
The seller of this phone speaks that phone has been bought for an overall cost. There is what нибудь a difference between is bought for an overall cost and without the contract?

You need to take that up with the person who bought it for your.  Buying an iPhone without a contract at full price does not allways equal unlocked!  There was a time that there was a contract free version that was sold still locked to ATT.

 

We are customers just telling you what the policy is.  No one from ATT will come here and unlock your iPhone based on this thread but we do know they won't unlock it even if you talk to them or Apple.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 9 of 21 (929 Views)
Tutor

Re: unlock my iphone 4s

Simply give me email technical supports and I will talk to them.
Message 10 of 21 (926 Views)
Master

Re: unlock my iphone 4s

They do not have an email address.  Contact Apple at www.apple.com or ATT's customer service at:

 

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

http://www.att.com/econtactus/callUs.jsp?serviceGroup=wireless#wireless

 

You will get the same answer but good luck!

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 11 of 21 (981 Views)
Tutor

Re: unlock my iphone 4s

Thanks for the help
Message 12 of 21 (980 Views)
Guru

Re: unlock my iphone 4s

Technical support will NOT help you. You are wasting your time. Try to return the phone you have to the seller and purchase an unlocked iPhone.
Message 13 of 21 (947 Views)
Professor

Re: unlock my iphone 4s

Also, I don't believe Apple supplies support for US iPhones for use outside of the US.

What everyone here is trying to say is that 1) it doesn't matter what you were told by the seller, 2) it doesn't matter what you or the seller bought the phone for, what you have is a locked US iPhone and neither Apple nor AT&T will unlock it. Only Apple sells an unlocked iPhone and unless that specific model was bought, and it sounds like it wasn't in your case, your phone is not going to be unlocked.
Message 14 of 21 (942 Views)

Re: unlock my iphone 4s

An AT&T iPhone (first-generation, 3G, 3GS, 4, 4S) cannot be unlocked when bought from the AT&T store, 3rd-party reseller or from Apple as an AT&T model...this is because in the United States, carriers are not required to unlock devices for use on other mobile networks, so, to trap us with their network, they require that the device, in this case the iPhone, be required to operate on their network exclusively. AT&T and Apple, due to policy and United States law, will not unlock your iPhone, and I'm really sorry about that. Their are third-party ways to unlock your iPhone, that cannot be discussed here, but they will void your Apple warranty, and could potentially damage your device. Also, be aware that warranty service...for any iPhone...will only be handled in the country that the iPhone was purchased in...so if you have any issues with your AT&T iPhone, or United States; factory unlocked iPhone...you'll need to contact the United States Apple division for support.

Message 15 of 21 (834 Views)
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