Helpful Links

text and vm alerts

Contributor

text and vm alerts

How come my phone is saying I have a vm and text message wh I do not. I have even taken my battery out and it is still showing the envelope and reel like I ahve messages

271 Views
Message 1 of 2
Highlighted
Mentor

Re: text and vm alerts

For the voicemail icon, try sending yourself a voicemail (it's easier if you have another phone available). Then check your voicemail, listen to the message, press 7 to delete it, and press * to exit (don't just hang up). This should clear the notification.

 

For the text message icon, you could try sending yourself a text, but I'm not sure if that will work or not.

Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support