"call cannot be completed as dialed"message when Dialing a specific number

Contributor

"call cannot be completed as dialed"message when Dialing a specific number

Hello,

As the title states, when I try to dial a specific number from my wireless phone (Iphone) I get a "call cannot be completed as dialed" message.   I only get this message when trying to call one specific number.   I can call it from a verizon cell or landline without issue, but not from my Cell.  I had someone else with a AT&T wireless phone place a call to this number and they get the same ""call cannot be completed as dialed" message so it isn't just my phone.  

Would this be a problem on AT&T's side or is it a problem with the phone carrier for the office I am trying to call?

 

 

 

Thank you,

Fredrick

Message 1 of 6 (5,944 Views)
Professor

Re: "call cannot be completed as dialed"message when Dialing a specific number

Have you tried dialing this number as a 10-digit number?  If that doesn't work, try dialing the number as 1+area code+phone number.

Message 2 of 6 (5,937 Views)
Contributor

Re: "call cannot be completed as dialed"message when Dialing a specific number

Thank you I give that a try.

Message 3 of 6 (5,931 Views)
Contributor

Re: "call cannot be completed as dialed"message when Dialing a specific number

still unable to connect even when dialing the 10 or 1+10 number.

Message 4 of 6 (5,926 Views)
Scholar

Re: "call cannot be completed as dialed"message when Dialing a specific number

It is probably some type of routing issue... I'd call customers service.

 

This forum is just customers trying to help other customers.

Message 5 of 6 (5,920 Views)
Employee

Re: "call cannot be completed as dialed"message when Dialing a specific number

what service do they have? I'm betting its magickjack. either way if its one specific number the issue is on their end.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 6 (5,900 Views)
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