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Posted Apr 27, 2012
3:47:01 PM
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"Billing Summary" page problems.

The current bill and last months bill is NOT showing up on my "Billing Summary" page.

I saw them earlier today. Then I got logged out for inactivity; when I logged back in they disappeared.

The most recent bill showing up is two months previous.

Go figure...frustrating because I spent an hour on the phone with various support agents telling me what I already know.

The problem never got resolved...

The current bill and last months bill is NOT showing up on my "Billing Summary" page.

I saw them earlier today. Then I got logged out for inactivity; when I logged back in they disappeared.

The most recent bill showing up is two months previous.

Go figure...frustrating because I spent an hour on the phone with various support agents telling me what I already know.

The problem never got resolved...

"Billing Summary" page problems.

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May 1, 2012 12:43:35 PM
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Former Community Manager

Are you still having problems seeing your current and last month's bill?

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Are you still having problems seeing your current and last month's bill?

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: "Billing Summary" page problems.

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