Helpful Links

problems with my Karma

Contributor

problems with my Karma

I've been having problems with the screen of my Karma going black lately & now the phone stopped charging.  I don't know if it's the phone or the charger itself but now my phone is totally dead and I don't know what to do because I didn't get the insurance on it.  I've only had this phone for 4 months.  Has anyone else had these problems with the Karma?

922 Views
Message 1 of 2
Expert

Re: problems with my Karma


cutienj1 wrote:

     I've been having problems with the screen of my Karma going black lately & now the phone stopped charging.  I don't know if it's the phone or the charger itself but now my phone is totally dead and I don't know what to do because I didn't get the insurance on it.  I've only had this phone for 4 months.  Has anyone else had these problems with the Karma?


     You may not have insurance on it but if you bought the phone from ATTM directly or the Motorola directly you do have a warranty on it, if bought from ATTM then a corporate store can exchange the battery and the charger for you under the warranty, if bought from Motorola then they can exchange those items for you instead, just like the phone the battery and accesories also come with a 1 year warranty as well.

Message 2 of 2
Share this topic
Announcements

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support