preorder with no confirmation

Tutor

preorder with no confirmation

I preordered the new iphone on October 7th at 2:00am. I never received a confirmation email and when I look under order status and error message appears saying there is no record of me placing an order. Does this mean I need to place the order again?

Message 1 of 3
Scholar

Re: preorder with no confirmation

Try checking here:

 

https://www.att.com/eos/unauth/eosLogin?productType=wireless

 

Click on the blue "Check Order Status" button. New page loads

 

Select "wireless number" from the dropdown, and search on the wireless number you upgraded.

Message 2 of 3
Tutor

Re: preorder with no confirmation

Thanks but that did not work for me either.

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