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Posted Apr 16, 2011
12:25:54 PM
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praise for Mary from customer service
Edited by pamelaz on Apr 16, 2011 at 6:54:39 PM

I got a bill saying I've overused my data plan last night-but I was asleep and did not even touch the phone. 

so I called the customer service and talked to this wonderful lady Mary {Personal content removed for safety}

she helped me to navigate what happened and she was very nice and professional with what she was doing.

I want to praise her work and it was my best experience with AT&T customer service.

one thing is that It took me 30 minutes to find a place to post this praise for customer service.

I had to register for another account to write this which is ridiculous.

aside from that, I really want to praise Mary's work and thank you again.

 

from one happy customer.

 

I got a bill saying I've overused my data plan last night-but I was asleep and did not even touch the phone. 

so I called the customer service and talked to this wonderful lady Mary {Personal content removed for safety}

she helped me to navigate what happened and she was very nice and professional with what she was doing.

I want to praise her work and it was my best experience with AT&T customer service.

one thing is that It took me 30 minutes to find a place to post this praise for customer service.

I had to register for another account to write this which is ridiculous.

aside from that, I really want to praise Mary's work and thank you again.

 

from one happy customer.

 

praise for Mary from customer service

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Apr 16, 2011 5:55:13 PM
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ACE - Master
Edited by pamelaz on Apr 16, 2011 at 6:54:51 PM

Awesome! Kudos to Mary for her courteousness and help resolving your matter!

 

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Awesome! Kudos to Mary for her courteousness and help resolving your matter!

 

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Apr 18, 2011 6:20:11 PM
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kudos to mary Smiley Happy customer service is usually good with at&t - i've never had issues - however please let us know if this is on next months billing as that is my continuous 3 month long fight with at&t! lol  customer service always excellent - doing what they promised not so much.

kudos to mary Smiley Happy customer service is usually good with at&t - i've never had issues - however please let us know if this is on next months billing as that is my continuous 3 month long fight with at&t! lol  customer service always excellent - doing what they promised not so much.

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