phone indicates not in service area when I am


phone indicates not in service area when I am

Hi, I just received my daughters blackberry curve from her as she just upgraded.  I cannot connect to the wireless network and the phone indicates that I am out of service area.  However, when I put my sim card back in my old phone I have service just fine and always have sitting here in my home.  I made sure that the wireless network is turned on, etc but no luck.  I am new to blackberry and not to techno savy anyway so help would be appreciated.... Thanks

Message 1 of 2
Former Moderator

Re: phone indicates not in service area when I am

In efforts to avoid board clutter and confusion, we ask that you please refrain from cross and double posting. Please check here for responses to your inquiry. Thank you.

Remember to always mark items that you find useful as "Accepted Solutions”, you can even mark multipleposts in a single thread.  This will help other users find this information too!!

Message 2 of 2
You must type a description before you click preview or reply.
Share this topic

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support