online bill - how long until it is available?

Contributor

online bill - how long until it is available?

i need to see my bill from 5/7-6/6 and it isn't yet available online.  how long after the billing cycle ends does a bill show up online?

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Former Community Manager

Re: online bill - how long until it is available?

If you are reviewing your account online and the current balance amount is not available, please note that it may take 8-10 days from the billing cycle date before invoice details are accessible.

 

Here's a link to Wireless Billing information: http://www.att.com/esupport/billAndAccount.jsp?cv=820

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Message 2 of 4 (1,092 Views)
Contributor

Re: online bill - how long until it is available?

i am looking for a listing of all calls/texts done and the dates and times and phone numbers.  i assume this will take the 8-10 days as well?

 

thank you!

Message 3 of 4 (1,089 Views)
Former Community Manager

Re: online bill - how long until it is available?

You're right, it can take up to 8-10 days to see that level of detail. Usually it shows up a lot faster than that though so definitely check back. 

 

If you enroll in paperless billing, you can get email notifications when your bill is available. As a matter of fact, we're having a contest right now when you sign up for things like paperless billing, autopay and other features - http://forums.att.com/t5/Wireless-Billing/Live-Free-for-a-Year/td-p/3220165

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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