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Posted Mar 25, 2008
6:57:38 PM
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my FREE ringtone w/ online reg....
Edited by robl690 on Mar 25, 2008 at 7:00:05 PM
I am a new customer w/ AT&T and was given a code for a free ringtone for registering online..  Well I messed up..  I read the text wrong and didn't register w/ the temporary p/w provided.  I thought it was a coupon code.  Is there a way to reset this so that I could get my free ringtone?  Or exchange the code I was given for a coupon code?  My wife missed out too because of technical difficulty with her phone, she didn't realize that the provided temp. p/w was good for a free ringtone so she didn't inquire about it when she talked to Tech Support over the phone..


Message Edited by robl690 on 03-25-2008 07:00:05 PM
I am a new customer w/ AT&T and was given a code for a free ringtone for registering online..  Well I messed up..  I read the text wrong and didn't register w/ the temporary p/w provided.  I thought it was a coupon code.  Is there a way to reset this so that I could get my free ringtone?  Or exchange the code I was given for a coupon code?  My wife missed out too because of technical difficulty with her phone, she didn't realize that the provided temp. p/w was good for a free ringtone so she didn't inquire about it when she talked to Tech Support over the phone..


Message Edited by robl690 on 03-25-2008 07:00:05 PM

my FREE ringtone w/ online reg....

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robl690 wrote:
I am a new customer w/ AT&T and was given a code for a free ringtone for registering online..  Well I messed up..  I read the text wrong and didn't register w/ the temporary p/w provided.  I thought it was a coupon code.  Is there a way to reset this so that I could get my free ringtone?  Or exchange the code I was given for a coupon code?  My wife missed out too because of technical difficulty with her phone, she didn't realize that the provided temp. p/w was good for a free ringtone so she didn't inquire about it when she talked to Tech Support over the phone..


Message Edited by robl690 on 03-25-2008 07:00:05 PM

You will have to contact customer care.  Explain your problem, and they should resend you another coupon/code. 


robl690 wrote:
I am a new customer w/ AT&T and was given a code for a free ringtone for registering online..  Well I messed up..  I read the text wrong and didn't register w/ the temporary p/w provided.  I thought it was a coupon code.  Is there a way to reset this so that I could get my free ringtone?  Or exchange the code I was given for a coupon code?  My wife missed out too because of technical difficulty with her phone, she didn't realize that the provided temp. p/w was good for a free ringtone so she didn't inquire about it when she talked to Tech Support over the phone..


Message Edited by robl690 on 03-25-2008 07:00:05 PM

You will have to contact customer care.  Explain your problem, and they should resend you another coupon/code. 

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