mobile internet

Mentor

mobile internet

I can't connect to the internet on my cell phone i have a motorola backflip i can't send an email i can't see the weather reports

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Message 1 of 17
Mentor

Re: mobile internet

Message 2 of 17
Mentor

Re: mobile internet

nothing wrong with my settings

Message 3 of 17
Professor

Re: mobile internet

Data plan?

Andriod Version Number? Data enabled?
Message 4 of 17
Mentor

Re: mobile internet

i do have a data plan i've been on the internet on my phone before i don't see android version

Message 5 of 17
Professor

Re: mobile internet

From settings>About Phone, you can read the firmware version.
Message 6 of 17
Mentor

Re: mobile internet

1.5

Message 7 of 17
Professor

Re: mobile internet

I assume that you are not on the unlimited talk, text and data plan. So smartphone data can be eliminated.

Next, firmware upgrade fail can also be eliminated since you have the factory installed one.

Will you check if data was accidentally turned off?
Message 8 of 17
Mentor

Re: mobile internet

i have unlimited texting and how do i check to see if data is turned on?

Message 9 of 17
Professor

Re: mobile internet

Look at the top of the screen. A 3G icon with up and down arrow indicates that there's 3G data.


Is your data included with unlimited text and talk?
Is your phone a US phone?
Message 10 of 17
Mentor

Re: mobile internet

oh you mean where it says 3g at the top i don't see that anymore i have a u.s phone i only have unlimited text i used to have unlimited talk not anymore i have 400 minutes

Message 11 of 17
Professor

Re: mobile internet

Which data feature package?
Message 12 of 17
Mentor

Re: mobile internet

3g is back on the top i needed to turn my phone off and back on

Message 13 of 17
Professor

Re: mobile internet

Arrows under the 3G icon?
Message 14 of 17
Mentor

Re: mobile internet

yes

Message 15 of 17
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