isn"t there supposed to be 3 months leway before cell service expires?

isn"t there supposed to be 3 months leway before cell service expires?

I just checked My Account on the Library computer today.. I added $15.00 on November 1, 2011 and it has an exp date listed as Dec. 1 (so I lost 3 days of the current service by adding money early) plus a cancellation date of Janusry 30th.  I think that is supposed to be good for three months before the cell number is disconnected.

Did I miss somthing?  I'm feeling that that is a big misprint.

191 Views
Message 1 of 3
Master

Re: isn"t there supposed to be 3 months leway before cell service expires?

The $15.00 refill cards only have a 30-day account expiration date from the day the money was added, so December 1st sounds accurate.

It seems alright to me. January 30th also seems accurate for the grace period date before your account permanently expires. I remember when my sister's account was about to expire, it passed the account balance expiration date and then completely expired two months later, I believe...

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Message 2 of 3
Highlighted
Master

Re: isn"t there supposed to be 3 months leway before cell service expires?


Wild Banchi wrote:
The $15.00 refill cards only have a 30-day account expiration date from the day the money was added, so December 1st sounds accurate.

It seems alright to me. January 30th also seems accurate for the grace period date before your account permanently expires. I remember when my sister's account was about to expire, it passed the account balance expiration date and then completely expired two months later, I believe...

Yes, it's 60 days after the last refill expiration date that the account is permanently deactivated and the phone number will be recycled.  So if you are using a 30 day refill, that would effectively give you a 90 day period between the refill date and account deactivation.

                                                                                                                         =^..^=
There must be a happy medium somewhere between being totally informed and blissfully unaware.

     - Doug Larson

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support